Finally Rezology solved the complexity issue with all their hairs according to the creator. Great! Congrats! I decided to spend some Linden on one of their hairstyles, since I can now wear it without turning into a purple jelly for everybody around me.
Uhm...not a jelly, but the hair just wouldn't fit. I could comfortably wear a woolly hat under the hair and keep my phone tucked under the back of it without anybody noticing. No resize menu and no mod option. I decided to pull open the notecard that comes with the hairstyle and see the simple solution, suggested by the creator..."How to increase the size of your head". Really? Sorry for being a pain and insisting on sticking with what I consider the right size of my head and not being prepared to change it, just to fit one creator's hairstyles.
But no big deal, since she promises a 110% refund, if you don't like the hair and promises response within 48 hours. 6 days and 2 notecards later, I'm still waiting for as much as a reply from her. I don't even care about the 10% extra in the refund.
Dear Selc, I will let you in on the secret to a successful business and good customer support: Under-promise and over-deliver. Quite frankly it sucks, when being promised one thing in your profile and then never to hear from you again. Until further notice, I will quite happily continue spending my Lindens at other creator's shops.
