Funny thing happened. Just yesterday I received a questionnaire from The Dressing Room and one of the questions was, if I had ever had a bad experience with one of their vendors .... Now, that was a strange coincidence. I explained my current experience with Ricielli and ... oh wonder ... today I received a little surprise upon log-in. The owner herself had send me the missing item.
Thank you Ricielli! Why the wait?
Monday, 10 January 2011
Saturday, 8 January 2011
Update - Riciellie
For all of you that read my last post. No news is bad news, or should I say it the other way round? After sending my second notice to the customer support person, still no news. No goods send. Left the group. Deleted the Landmark. Ah well, I am sure they aren't bothered about that either.
Tuesday, 4 January 2011
Good resolutions 2011
I haven't written anything in this blog in a long time. Partially because I forgot my login details. I also forgot the username and password for the ymail account I have linked to this blog *blushes*. After spending an hour of my brand new 2011 retrieving and recreating passwords I finally made it.
Back to new years resolutions. Somehow they always end up being something that reduces pleasure and increases the pain in the ass. They are not for me. However, for the sake of this blog and any sane reader, I intended to be positive. Yes...right...I inteded. Fruitless, they won't let me. Once again I hit the customer service wall of SL so it seems. By that I don't mean Linden themselves who always send me politely phrased automated mails. No, once again one of SL's many proud vendors just PI..ES ME OFF.
I have bought things in the past from this shop for good money. They also sell at 'The Dressing Room'. A fabulous place where many good designers sell one or two articles for one or two weeks at a spectacularly low price. So of I went after the last group announcement that the newest offers have arrived. Needless to say that it was jam-packed. This went hand in hand with SL's hang-over-performance since the new year was bound to cause trouble. I bought, I crashed, I never got the goods.
Not shy, I send an IM and a notecard with my transaction details to the vendor and her support side-kick. NO politly phrased automated answer, no IM, no goods. Now most of you, and under normal cirucmstances myself, would say "Hey, keep your pants on, smoke a cigarette, only 70L" only then, it turns into a matter of principle and that I had previously spend a lot of money in this vendors shop. I sent another IM today. Still polite. Curious if I am going to hear back. I will keep you blogged...
Back to new years resolutions. Somehow they always end up being something that reduces pleasure and increases the pain in the ass. They are not for me. However, for the sake of this blog and any sane reader, I intended to be positive. Yes...right...I inteded. Fruitless, they won't let me. Once again I hit the customer service wall of SL so it seems. By that I don't mean Linden themselves who always send me politely phrased automated mails. No, once again one of SL's many proud vendors just PI..ES ME OFF.
I have bought things in the past from this shop for good money. They also sell at 'The Dressing Room'. A fabulous place where many good designers sell one or two articles for one or two weeks at a spectacularly low price. So of I went after the last group announcement that the newest offers have arrived. Needless to say that it was jam-packed. This went hand in hand with SL's hang-over-performance since the new year was bound to cause trouble. I bought, I crashed, I never got the goods.
Not shy, I send an IM and a notecard with my transaction details to the vendor and her support side-kick. NO politly phrased automated answer, no IM, no goods. Now most of you, and under normal cirucmstances myself, would say "Hey, keep your pants on, smoke a cigarette, only 70L" only then, it turns into a matter of principle and that I had previously spend a lot of money in this vendors shop. I sent another IM today. Still polite. Curious if I am going to hear back. I will keep you blogged...
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